Commercial Landscape Vendor Audit
Score each item Yes, Needs Attention or Not Applicable. Repeated “Needs Attention” results usually point to a scope, supervision or communication problem—not merely one bad service visit.
01
Scope & accountability
Written site-specific scope existsYESNEEDS ATTENTIONN/A
Service frequency matches seasonal growthYESNEEDS ATTENTIONN/A
Missed-service process is definedYESNEEDS ATTENTIONN/A
One accountable point of contact is assignedYESNEEDS ATTENTIONN/A
Additional work requires written approvalYESNEEDS ATTENTIONN/A
02
Mowing & appearance
Turf height is consistent and appropriateYESNEEDS ATTENTIONN/A
Scalping, ruts and torn blades are absentYESNEEDS ATTENTIONN/A
Edges are defined along walks and bedsYESNEEDS ATTENTIONN/A
Clippings are cleared from hard surfacesYESNEEDS ATTENTIONN/A
Wet or severely stressed turf is not damagedYESNEEDS ATTENTIONN/A
03
Irrigation & water
Every zone has been recently observedYESNEEDS ATTENTIONN/A
Broken, tilted or blocked heads are documentedYESNEEDS ATTENTIONN/A
Overspray and runoff are correctedYESNEEDS ATTENTIONN/A
Controller changes follow season and rainfallYESNEEDS ATTENTIONN/A
Rain shutoff equipment operates correctlyYESNEEDS ATTENTIONN/A
04
Landscape condition
Dead or failing plants are reportedYESNEEDS ATTENTIONN/A
Shrubs do not block signs, lights or visibilityYESNEEDS ATTENTIONN/A
Mulch is contained and not piled on trunksYESNEEDS ATTENTIONN/A
Beds are free of excessive weeds and debrisYESNEEDS ATTENTIONN/A
Drainage problems are documentedYESNEEDS ATTENTIONN/A
05
Reporting & risk
Property damage is reported promptlyYESNEEDS ATTENTIONN/A
Storm preparation responsibilities are clearYESNEEDS ATTENTIONN/A
Chemical work uses properly qualified personnelYESNEEDS ATTENTIONN/A
Photo documentation supports exceptionsYESNEEDS ATTENTIONN/A
Quarterly improvement priorities are discussedYESNEEDS ATTENTIONN/A
What to do with the score
Group issues by recurring maintenance, irrigation, landscape improvement and communication. Ask the vendor for a written correction plan with owners and dates instead of handling every symptom as an isolated complaint.
Request a commercial walkthrough